The hours of operation of Tradelogiq’s General Test Environments provided by our marketplaces are 7:00am to 10:00pm, Eastern Time, Monday to Friday.

As a subscriber, if you wish to test within the production environment, the following processes must be observed:

• You must send an email to operations@tradelogiq.com requesting that we open the symbol at a specific time and date. (UTS symbols can only be enabled between 8am to 9am) Once the window is closed, the symbol will be CLOSED again.
• Tradelogiq will contact the TMX IP and inform them of the symbol, and the time of the test and confirm what kind of testing you will be performing.

NOTE:  Under no circumstances will Tradelogiq send any orders to production or set the CBBO for any subscriber. We are happy to assist you within the test environment for that request only.